The foundational canvas where your entire flow is built. It’s the outermost container that holds all other elements on the screen.
Bluetooth terminals are external card readers that connect wirelessly to your Station device via Bluetooth. Supported models include the BBPOS WisePad 3 (available in most supported countries) and the Stripe Reader M2 (U.S. only).
These terminals can process chip, swipe, and contactless payments, and they work with both iOS and Android Station devices.
Previously called Builder. The drag-and-drop editor that Organizations use to create custom POS checkout flows. These flows are then assigned to Companies via Plans.
Cloud Terminals are payment readers that connect to Final via Wi-Fi instead of pairing directly over Bluetooth. Supported models include the BBPOS WisePOS E and the Stripe Reader S700.
Because they communicate over the internet, Cloud Terminals can be used with a wider range of platforms — including iOS, Android, and Windows Station devices. They support chip, swipe, and contactless payments, and are managed from the Pay → Terminals page in Final.
A merchant account in Final. This is the business that uses Final to sell products through a POS. Companies access their tools through Final Manage.
A payment method where the customer taps their card or mobile wallet (such as Apple Pay or Google Pay) on a payment terminal instead of inserting or swiping. Contactless refers only to how the customer makes the payment.
Note: This is not the same as Tap to Pay. Tap to Pay is the feature that allows a compatible POS device (like a Station with NFC) to act as the terminal and accept contactless payments.
A Customer Display is a secondary screen that faces the shopper during checkout. It’s designed to enhance the customer experience by showing real-time updates, personalized messages, and promotional content.
What It’s Used For
Customer displays can be used to:
Show a live view of the cart as items are added
Welcome the customer by name
Promote deals, brand messages, or upsells during checkout
How to Design One:
In Build, you can create and customize customer displays:
Open the Structures tab in the right sidebar
Choose the Customer displays canvas type
The canvas marked with a home icon will be the default screen customers land on
You can design multiple canvases for different stages of checkout and switch between them as needed.
How to Enable in Run:
In the Run Native App, customer displays can be turned on or off from:
Station Home > Settings > Customer Display
Real-Time Updates:
To control how content appears or updates on the customer display, use the Update Customer Facing Display action in Build.
Content that automatically updates based on each company’s specific information, like names, prices, or images, pulled from a company’s data sources instead of being manually entered.
An automatically generated report created whenever a Session is closed in the Run Native app. It provides a full breakdown of activity for that session, including opening and closing amounts, payments received, and totals.
End of Session reports are sometimes called Session Reports or abbreviated as EOS. Externally, you may also hear them referred to as a Z-report or close-of-day report, since they serve the same purpose in traditional POS systems.
Real-time data about the station running a published flow, such as the logged-in user’s name, device serial number, connection status, and more.
Extensions are optional add-ons that enhance the capabilities of your Company in Final. Some enable functionality with external platforms like WooCommerce or Zapier, while others unlock additional features built by Final, such as Outlet Transfers. Extensions may add tools to Manage, new actions to Build, or change behavior in the Station App. Each Company manages its own installed Extensions independently.
The Extensions Store is where you can browse all Extensions that are available to your Company. Similar to an app store or integrations marketplace, the Extensions Store can be found in the top navigation bar of Manage. This is where Extensions can be installed and uninstalled for your Company.
Tip for Organizations: Extensions are installed at the Company level, but their availability and default installation behavior is set by that Company’s Plan. To customize your Organization’s Plans, go to Scale → Plans.
Final’s embedded payment solution, powered by Stripe Connect Custom accounts. It allows companies to accept in-person payments directly through Final.
Sometimes called “checkout flow”, any interface created in Final Build is called a flow. Final has preset flows that are ready to use, or you can make your own custom flow in Build. Each flow can be completely different from each other, depending on the use case. Sometimes the flow is a POS system, but other times it might be a self-order kiosk, price checking station, or kitchen order display. Flow is the term we use to cover all of those possibilities.
Previously called Hub. The backend tool that Companies use to manage their products, users, taxes, reports, and general POS setup. This is where merchants configure their business operations.
A product attribute like “Color” or “Size” that allows a product to have multiple variations. Options turn a simple product into a variable product by creating a separate variant for each option value.
An infrastructure customer of Final — often an agency, software provider, or reseller — that manages one or more Companies. Organizations access their tools through Final Scale.
A specific business location for a Company — such as a storefront or branch. Products, taxes, and users can be configured per Outlet. Each Station must be tied to an Outlet when logging in.
Previously called CDK. The tool Organizations use to manage multiple Companies, assign Plans, and control which checkout flows are available. Also used to brand and customize the merchant experience.
A device running Final POS at an Outlet — for example, a tablet or computer used by staff to check out customers. Stations are billed based on activity and usage.
The first screen that appears when the flow is run. It’s the initial entry point of the flow experience.
Orders that are saved in progress but not yet completed. A parked order can be resumed later in the Run Native app to finish checkout. In Manage, parked orders appear in the Orders tab with the status Parked. How long they remain active and whether stock is reduced immediately depends on the Park Order Settings.
A configuration assigned by an Organization to a Company that controls which checkout flows, features, and limits are available — such as how many Stations or Users can be added.
A feature that allows a compatible Station device (with built-in NFC) to act as the payment terminal and accept contactless payments directly — without the need for an external card reader.
With Tap to Pay, the POS device itself becomes the terminal, and customers can tap either a physical contactless card or a digital wallet (such as Apple Pay or Google Pay) to complete their purchase.
Note: Tap to Pay is different from making a contactless payment. Contactless refers to how a customer pays (e.g. tapping their card or phone), while Tap to Pay refers to the POS device’s ability to accept that contactless payment.
A table of tax rates that determines what taxes are applied to a product. Each product is assigned a tax class, and tax rates are applied based on the Outlet address where the sale occurs.
