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Employee Sales

The Employee Sales report gives you visibility into how each staff member is performing over a selected date range. It’s designed to help managers track sales contributions, monitor refund activity, and understand average transaction values per employee.

When you first open Reports → Employee Sales, you’ll see a summary table of all employees with the following filters available at the top:

  • Date range – Select the reporting period.

  • Outlets – Filter results by one or more Outlets.

  • Role – Filter employees by their assigned role.


Columns in the Employee Sales list

  • Name – The employee’s display name in Final.

  • Role – The user’s role (e.g., Owner, Manager, Cashier).

  • Total gross sales – The sum of all sales the employee processed before discounts or refunds.

  • Orders count – The total number of orders completed by the employee during the selected period.

  • Total refund – The value of all refunds issued by the employee.

  • Average transaction (Avg Transaction) – The average order value handled by the employee (total gross sales ÷ orders count).

  • Total tips – The total amount of tips received on sales attributed to the employee.

Click on an employee’s name in the list to view a more detailed breakdown of their sales activity, including order-level details.


Viewing Individual Employee Sales

Clicking on an employee’s name in the Employee Sales report opens their detailed sales profile. This page provides both a high-level summary of their performance and a chronological breakdown of every order they handled.

Left section – Employee details

  • Name & Role – The employee’s display name and role (e.g., Owner, Manager, Cashier).

  • Email – The user’s email address.

  • Sales summary – A quick snapshot of the employee’s performance over the selected date range:

    • Total gross sales (incl. tax) – The total sales amount processed by this employee before refunds.

    • Orders count – How many orders they completed.

    • Average transaction – The average value of their orders.

    • Total refund – The total dollar value of refunds processed by this employee.

    • Total tips – The total tips collected from their orders.

Right section – Order activity log

This section shows a chronological list of all orders and refunds processed by the employee. Each row displays:

  • Date & Time – When the order was created or refunded.

  • Status – Whether the order was Completed, Refunded, or Partially Refunded.

  • Amount – The value of the order (green for sales, red for refunds).

  • Tip amount – Any tips collected on that transaction.

  • Outlet – The Outlet where the order was processed.

  • Station – The specific Station used.

  • Order # – A clickable link to the Order Details page for that transaction.

Filtering options

At the top of the activity log, you can refine the view by:

  • Date range

  • Outlets

  • Statuses (e.g., Completed, Refunded, Partially Refunded)

💡 Tip: Use this view for performance reviews or to track refund activity by employee. Since each order links back to its Order Details page, you can quickly investigate any transaction further.

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